List the organisation's conditions (browser session)

Lists the organisation’s conditions, the recurring problems AI tickets are filed against, most recently observed first, with totals of all, open and chronic conditions. chronic=true keeps only conditions closed as no-action three times in a row; limit defaults to 100 and is capped at 500.

GET /org/ai-conditions

List the organisation's conditions (browser session)

Python

import requests

url = "https://api.platform.ankra.app/org/ai-conditions"

headers = {"cookie": "ankra_session="}

response = requests.get(url, headers=headers)

print(response.text)

200

{
  "conditions": [
    {
      "id": "<string>",
      "subject_key": "<string>",
      "condition_kind": "<string>",
      "family": "<string>",
      "occurrence_count": 123,
      "episode_count": 123,
      "no_action_streak": 123,
      "is_chronic": true,
      "last_outcome": "<string>",
      "current_ticket": {
        "id": "<string>",
        "number": 123,
        "status": "<string>"
      },
      "first_observed_at": "<string>",
      "last_observed_at": "<string>",
      "last_opened_at": "<string>"
    }
  ],
  "counts": {
    "total": 123,
    "chronic": 123,
    "open": 123
  }
}

Authorizations

ankra_session · string · cookie · required

Browser session. Mutations also require X-Ankra-CSRF.

Query Parameters

chronic · boolean | null

true lists only conditions closed without action three times or more.

limit · integer | null

Default 100, at most 500.

Response

200

application/json

Successful Response

conditions · AiConditionItem · object[] · required

Show child attributes

counts · AiConditionCounts · object · required

Show child attributes